HCL Tech | Freshers | Process Associate | 6-7 LPA | Chennai

HCLTech Hiring Freshers 2023 | For Process Associate | One of the Highest-paying job in IT
HCLTech Job opportunities with high earning potential:- HCLTech Hiring freshers for Process Associate. Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. And also visit our home page for Top-paying tech jobs.

HCL Off Campus Drive 2023:

Company NameHCL Tech
Job RoleProcess Associate
QualificationBachelor’s degree or Masters
BranchAny Stream
Batch2022 & 2023
SalaryINR  6 – 7* LPA
ExperienceFreshers 
LocationChennai, India.

Roles and Responsibilities:

The ideal candidates should possess excellent communication skills to handle international clients effectively. They are expected to adhere to timelines and maintain accuracy while reporting daily performance. Keeping performance logs and reporting KPIs/SLAs within agreed timelines is an essential part of the role. The job requires handling various activities related to O2C (Order to Cash), such as invoice management, order management, collections, dispute resolution, and managing customer calls and emails at the O2C Helpdesk. Exposure to Helpdesk metrics and SAP (including invoicing, contracts, and workflows) is preferable. As part of the Customer Service/Contact Center/Concierge COE team, the selected candidates will be responsible for attending customer calls, emails, and chats, responding to customer requests, checking product availability, order status, and account information, coordinating with other departments, and ensuring adherence to metrics and performance logs.

Job Requirement

  • Freshers with excellent English communication skills are required.
  • Graduation is compulsory without any standing arrears. Diplomas are not eligible.
  • Flexibility in working shifts, including night and rotational shifts, is essential.
  • The work location is Sholinganallur ELCOT, Chennai.
  • The interview process will involve HR screening, Versant Test, and Operations Interview. Candidates must bring wired headphones for the Versant Test.
  • Cab facility available (chargeable).
  • Opportunity to learn from international trainers.
  • World-class exposure in a supportive working environment.

Selection Process

  • Online Application Submission
  • Online Test- Aptitude Test, Technical Test
  • Interview
  • Selection

About HCL Tech

HCL Technologies is a multinational information technology services and consulting company headquartered in Noida, India. It was founded in 1976 and has since grown to become one of the top IT companies in India, with operations in over 50 countries. The company provides a wide range of services, including software development, IT infrastructure management, engineering and research and development services, among others. HCL Technologies has a strong focus on innovation, and its core values include a customer-first approach, respect for individuals, and a passion for excellence. The company has won several awards for its innovative services and commitment to social responsibility.

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